Crispin's of Rye
  75 The Mint. Rye. East Sussex. TN31 7EW                                                           +44(0)1797 227492

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                  Privacy Policy and Terms and Conditions                       

By accessing this website you agree to these terms and conditions.  The Crispin's website is provided solely for your personal use. You may not use this website for any commercial purpose.

PAYMENT TYPES
Crispin's of Rye accepts Visa, MasterCard, Switch and Solo in our shop.                          Currently mail orders are by cleared cheque only.  

DELIVERY ADDRESS
Crispin's of Rye can only dispatch items to the address of the cheque issuer. We operate an address verification system for your security.

CONFIRMATION OF ORDER
Once your order has been received by us, you will receive a confirmation by phone, fax or email.

HEEL HEIGHTS
Heel heights given are an approximate measurement taken from the inside of the heel and are a guide only.

SIZES A mixture of Continental and UK sizes are used as stamped on the footwear. 

DELIVERY TIMES
We aim to dispatch your order in 5-6 working days following cheque clearance.

DELIVERY CHARGES
UK/Channel Islands: 7. Western Europe: 15.00. Rest of the world: 20.00.

HOW ARE YOUR ITEMS DELIVERED
UK: Your items are sent by Royal Mail Special Delivery. On receipt of the goods a signature will be required. International: Your items are sent by Royal Mail Swift Air. On receipt of the goods a signature will be required.

EXCHANGE AND REFUND
If you are not totally satisfied with our products please return them to us. If the goods are returned to us within seven days a Refund will be made, if goods are returned within 14 days you may Exchange or receive a Credit Note. Postage cost is not refundable. Should you wish to refund or exchange any items you may have purchased from our website please return your item(s) unworn and in good condition, enclosing a copy of your invoice and send to:
Crispin's of Rye, 75 The Mint, Rye, East Sussex.  TN31 7EW
Please state whether an exchange or refund is required. Once your goods are accepted back into stock you will be issued with an exchange or refund.  This does not affect your statutory rights.

GENERAL
Crispin's of Rye reserves the right to refuse any order.

PRIVACY STATEMENT
We are committed to protect your privacy. Personal information is collected when you make an online enquiry, and may include company details, contact name, telephone, fax, email address. This information is required to provide you with the best possible service and may also be used to communicate with you by post, telephone, fax or email in the future, unless we are instructed by you not to do so. This information will not be divulged to a third party unless it is to a supplier who processes data on our behalf or it is necessary as part of the service we provide under the data protection act 1998 you are entitled to view any information we hold on by paying a small fee. Please contact us for further information. If your have any requests concerning your personal data information please contact us.

January 2014

 

 

 

                    

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